Delhivery vs Blue Dart: Which Courier Partner is Better

Started an eCommerce business and are confused about which shipping option to choose? The two most sought-after courier companies are Blue Dart and Delhivery. Both of them are considered reliable, but their features and benefits differ. And wouldn’t you want to find the best for your business? 

In this blog, we’ll compare the salient features, services, pricing, and delivery options of both to help you choose the best courier partner for eCommerce.

Salient Features of Delhivery

Domestic & International Shipping 

Delhivery excels in both domestic and international shipping. It collaborates with leading cargo carriers for international shipments, ensuring a wide reach- an essential trait for top eCommerce logistics companies in India.

Two-Day COD Remittance 

Delhivery provides a two-day COD (Cash on Delivery) remittance, which is beneficial for direct-to-consumer (D2C) brands that need to improve working capital flow.

AI and ML-Powered Solutions 

Leveraging Artificial Intelligence (AI) and Machine Learning (ML), Delhivery offers capabilities such as customer address verification, optimised delivery routes, and RTO (Return to Origin) prediction, improving overall deliverability.

API Integrations 

Delhivery supports omnichannel vendors by offering seamless API integrations with popular platforms like Shopify, WooCommerce, and Magento. This allows for easy syncing, tracking, and verification of incoming orders.

Flexible Shipping Speeds 

From same-day delivery to one-day delivery and even time-bound or slot-based deliveries, Delhivery offers flexible shipping options tailored to various business needs.

Specialised Handling 

Delhivery specialises in the handling of fragile, hazardous, and dangerous goods, ensuring safe delivery for sensitive products.

Return Management Services 

They provide quality checks at the customer’s doorstep for return orders, exchanges, and replacements, which ensures that D2C brands can maintain the saleability of their products.

Salient Features of Blue Dart

Domestic & International Shipping 

Blue Dart also covers both domestic and international shipping, with dedicated cargo airlines that result in lower shipping costs for international deliveries. It’s one of the most trusted eCommerce logistics companies in India.

Lowest RTO Prices 

Blue Dart is recognized for offering the lowest RTO prices in the logistics domain, making it an attractive option for eCommerce logistics companies in India looking to optimise costs.

Temperature-Controlled Logistics 

Blue Dart offers specialised delivery options for temperature-sensitive shipments, which is crucial for industries like pharmaceuticals and food delivery.

Customer Support & Tracking 

Known for excellent customer support, Blue Dart provides live tracking capabilities and instant feedback, ensuring transparency and efficiency throughout the shipping process.

Simplified Documentation 

Blue Dart minimises the documentation process with digital payment options, digital proof of delivery, and more, making the shipping experience easier for businesses and customers alike.

Delivery Options 

They offer same-day, next-day, Sunday/holiday deliveries and time-slotted delivery, catering to time-sensitive deliveries.

Reverse and Exchange Management 

Blue Dart offers efficient solutions for managing returns, exchanges, and reverse orders, helping businesses streamline post-purchase processes.

Read More: Blue Dart vs DTDC: Which One is Better for eCommerce Sellers

Services Offered by Delhivery vs Blue Dart

Delhivery
Delhivery’s service offerings are comprehensive, ranging from express parcel delivery, freight forwarding, to part and full truck loading. It caters to 18,600 pin codes. The company also provides warehousing solutions, which are especially valuable for small and medium-sized businesses. Delhivery is known for its fast and reliable domestic shipping, making it a strong contender among eCommerce logistics companies in India.

Blue Dart:
Blue Dart, on the other hand, offers various portfolio options like Domestic Priority, Dart Apex, Dart Plus, and Dart Surface to 16,000 pin codes. Each portfolio has tailored shipping speeds, rates, and tracking methods to suit different business needs. Blue Dart is particularly suitable if you’re searching for the best courier partner for eCommerce with premium services and faster delivery.

Analysis of Pricing

Delhivery Pricing:
Delhivery’s pricing is based on weight and distance. Its vast network of 90+ warehouses across India optimises shipping rates and enables hyper-local delivery, contributing to lower overall costs. Shipping starts at Rs 40 per 500 grams for local parcels. The company’s extensive shipping routes and fuel-efficient strategies help reduce expenses for eCommerce logistics companies in India.

Blue Dart Pricing:
Blue Dart has domestic warehouses across 45+ locations, which may result in higher shipping costs due to fewer local hubs. The company focuses on premium services, such as temperature-controlled logistics and specialised handling for high-value goods, which can affect pricing. For Blue Dart’s Domestic Priority service, the minimum acceptable weight is 0.5 kg, and the first 500 grams cost ₹150, with an additional 500 grams costing ₹75.

Delivery Options: Delhivery vs Blue Dart

Both Delhivery and Blue Dart offer a range of delivery options to cater to different business needs. From same-day and next-day delivery to time-bound and slot-based delivery, both companies provide flexible solutions. Blue Dart offers Sunday/holiday delivery and specialised services for temperature-sensitive shipments, making it ideal for businesses with specific shipping requirements.

Delhivery, meanwhile, excels in handling and delivering hazardous or high-value logistics, ensuring safety for industries such as pharmaceuticals, chemicals, and medicine. Both companies also provide live tracking, enabling customers to monitor their deliveries in real time- —an essential feature when selecting the best courier partner for eCommerce.

Why Choose Dispatch as Your Preferred Shipping Partner?

While both Delhivery and Blue Dart specialise in last-mile delivery, Dispatch stands out as a courier aggregator that offers businesses a broader range of options. Dispatch allows clients to select from a wide list of national and hyperlocal courier partners, giving them the flexibility to choose the courier partner as per their requirements of speed, cost-effectiveness, etc.

What sets Dispatch apart is its end-to-end shipping solution, encompassing everything from the tech platform to last-mile delivery and post-purchase experience. By choosing Dispatch, you gain access to a comprehensive shipping solution that not only ensures efficient delivery but also provides a seamless post-purchase engagement and experience for your customers. Whether you’re a small business or a large enterprise, Dispatch provides the ultimate flexibility and service quality to meet your logistics needs.

The Bottom Line

When comparing Delhivery and Blue Dart, both offer exceptional services with their unique strengths. Delhivery is great for businesses looking for a comprehensive shipping solution with AI-powered features and extensive warehouse networks. Blue Dart shines with its specialised services like temperature-controlled logistics and e-tail delivery teams, making it an excellent choice for time-sensitive and niche industries.

However, for those looking for flexibility, cost-effectiveness, and a variety of shipping options, Dispatch is an outstanding choice that aggregates the best couriers, providing businesses with the ultimate shipping and post-purchase experience. Shipping starts at only Rs 21 per 500 grams.